Shipping Term

This policy is applicable to (US) & Indonesian  orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

 

———————————Shipping Cost,Handing, Shipping and Order cutoff time For USA ——————————————————————-

Shipping Cost :

  • We charge $7.99 for all orders 

 

Handing, Shipping and Order cutoff time: 

Orders placed through our website typically ship within 1-3 business days Mon-Fri.Transit time can range from 7 to 14 business days Mon to Fri.
Our orders are shipped during business hours from Monday to Friday. Our Order cutoff time is 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) We mainly use USPS or UPS to provide delivery services and after processing the order, we will send it to the transport company and they will handle it completely.
Please note that we currently do not support international shipping, our products can only be shipped to US region. Make sure your shipping address is within US.

 


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————-————-————-————-——-Shipping Cost,Handing, Shipping and Order cutoff time For Indonesia——————-————-————-

Shipping cost:

  • We provides free shipping for Indonesia

Handing, Shipping and Order cutoff time: 

  • Handling time: 1-2 days Monday – Friday
  • Transit time (shipped): 5 – 7 days Mon – Fri
  • Order cutoff time : 5 pm (GMT+07:00) Western Indonesia Time (Jakarta)

 

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Order Tracking

  • We update tracking information as soon as the label for the order is printed. 
  • Tracking can be checked through our ORDER TRACKING page
  • We send a tracking confirmation email for your convenience as soon as the tracking has been updated. 
  • If your tracking shows that “shipping label is created” but you don’t see any updates, please allow 1-2 days for an update. 

Lost Package

  • If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at contact@paulcrafo.com
  • If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at contact@paulcrafo.com

Order Cancellation

Once you have confirmed your order, we are unable to make changes or cancel your order in our system. Please make sure your order is placed with all the items, discount codes, and proper shipping methods needed before you confirm your order. As long as your items are not Final Sale, you may send it back for a refund after receiving it (shipping charges and any restocking fees are non-refundable). See our Return Policy for more details.

Contact Us:

  • Mail: contact@paulcrafo.com
  • Phone: +62 852-2238-5788
  • Address: Jl. Gajah Raya No.3, Sambirejo, Kec. Gayamsari, Kota Semarang, Jawa Tengah 50166
  • Business hours: 8am -7 pm monday to friday (GMT+07:00) Western Indonesia Time (Jakarta)
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